INNOVATIONS AND MORE LTD ("we", "us", "our"), trading as VirtualOffice.Doctor, is committed to protecting and respecting your privacy. This policy explains how we collect, use, store and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect the following personal information:
Full name, email address, phone number and company details submitted via our waiting list or service application forms
Identity verification documents (passport, driving licence, proof of address) required for customer due diligence
Correspondence and communication records
Technical data including IP address and browser information when you visit our website
3. How We Use Your Information
We use your personal information to:
Process your application and verify your identity in accordance with our legal obligations
Provide and administer our business address and mail handling services
Contact you regarding your application or service
Comply with our anti-money laundering and legal obligations
Improve our website and services
4. Legal Basis for Processing
Contract: To fulfil our services to you
Legal obligation: To comply with AML regulations and other legal requirements
Consent: Where you have given consent for us to contact you
Legitimate interests: To operate and improve our business
5. Data Retention
We retain personal data for as long as necessary to provide our services and to comply with legal obligations. Identity verification records are retained for a minimum of five years from the end of the business relationship.
6. Your Rights
Under UK GDPR you have the right to: access your data, correct inaccurate data, request erasure (where legally permitted), restrict or object to processing, and data portability. To exercise any of these rights, please contact us at admin@innovationsandmore.com.